Staying Safe and having fun
Mountain Safety + Policy
Crystal Mountain is committed to safety, encouraging responsibility and awareness through clear policies and best practices.
For emergencies, call the Crystal Mountain Emergency line at (360)-663-3064 or 911.
Stage 1 Fire Use Restrictions are now in place for the Mt. Baker-Snoqualmie National Forest. Please be aware of heightened wildfire danger. Fires are restricted to campfire rings established by the Forest Service at designated developed campgrounds. Smoking is prohibited except while stopped in an area at least 3 feet in diameter that is barren or cleared of all flammable material.
rich-text, responsive-tableSmoking and Vaping
- Marijuana is prohibited on Federal lands, which includes all of Crystal Mountain.
Alcohol
We ID Everyone. Types of Acceptable ID:
- Driver’s License, Instruction Permit, or I.D. Card issued by any U.S. State, U.S. Territory and District of Columbia.*
- Driver’s License, Instruction Permit, or I.D. Card issued by any Canadian Province
- Valid Washington State Temporary Driver’s License
- U.S. Armed Forces I.D. Card (Encrypted signature acceptable)
- Merchant Marine I.D. Card issued by the U.S. Coast Guard
- Official Passport, Passport Card, NEXUS Card
- Washington State Tribal Enrollment Card (No expiration date required)
*Crystal Mountain does not accept vertical IDs from WA State.
Lost or Stolen Items
Contractor Access
Photography and Videography
Drone Policy
This prohibition includes drones used for filming or videotaping, as well as any drone use by media or journalists operating above or within the area boundaries. This prohibition extends to any devices launched or operated from resort property, as well as any launched from private property outside of the resort boundaries.
Please contact the Crystal Mountain Marketing Department if you wish to seek prior authorization to operate any such devices. Any authorized operation of drones on or above resort property will be governed by Federal Aviation Administration (FAA) rules and regulations, local law enforcement, and the U.S. Forest Service, as well as those policies separately established by this resort, which may include certification, training, insurance coverage, indemnification requirements, and waivers or releases of liability.
Any violation of this policy may involve suspension of your access privileges to the resort, or the revocation of your season pass, as well as confiscation of any prohibited equipment, and may subject violators to any liability for damages, including, but not limited to, damages for trespass, violations of privacy, and physical injuries to persons and/or property, as well as legal fees.
Privacy Policy
Alterra Mountain Company Privacy Policy (Privacy Policy | Alterra Mountain Company)
Summer Dog Policy
Please be respectful and keep your dog under control. Dogs are not permitted inside lodges, restaurants or other structures.
Lightning
Lightning, high wind, and other weather elements may temporarily prevent the gondola from operating. Please check the Mountain Report page before your visit, where we will share updates on closures in real time, as well as weather forecasts for the day.
Lightning can strike from 25 miles (40km) away. On the Summit, air horn alerts indicate you must evacuate before the gondola shuts down for safety.
- LONG TONE: Lightning in the area. Move to the Gondola to download immediately! Assist older people and those with disabilities. Carry children unable to keep up. Delay may require a long wait or walking down.
- THREE SHORT TONES: Seek shelter immediately! Find shelter under cover, off-ridge, and away from prominent trees and peaks. Sensors indicate lightning even if you don’t see or hear thunder. If taking shelter under chairlifts, stay seated and keep your feet together, away from metal.
- TWO SHORT TONES: The gondola may shut down for safety. Move toward downloading. Delay may require a long wait or a walk down to the base area.
Respecting Wildlife
Even small mammals and birds can bite and carry disease. Feeding wildlife habituates them to the food source, ultimately inhibiting their ability to gather food.
Refrain from throwing rocks, especially downhill. Hikers and wildlife may be present below.
Hiking
While hiking in the boundaries of Crystal Mountain resort, remember that you are still on wild and public land. We encourage everyone to know their route, check the weather, and bring essentials.
Fire
If you think you see a potential wildfire, please call 911.
Fireworks are not permitted at Crystal Mountain or anywhere in National Forests.
Responsibility Code
- Always stay in control. You must be able to stop or avoid people or objects.
- People ahead or downhill of you have the right-of-way. You must avoid them.
- Stop only where you are visible from above and do not restrict traffic.
- Look uphill and avoid others before starting downhill or entering a trail.
- You must prevent runaway equipment.
- Read and obey all signs, warnings and hazard markings.
- Keep off closed trails and out of closed areas.
- You must know how, and be able to load, ride and unload lifts safely. If you need assistance, ask the lift attendant.
- Do not use lifts or terrain when impaired by alcohol or drugs.
- If you are involved in a collision or incident, share your contact information with each other and an employee.
Safety Tips
Uphill Travel
View Uphill Travel Status
Winter Dog Policy
Leashed dogs are allowed in the plaza and parking lot areas.
Service Animals
A qualified service animal may accompany its handler in all public base areas. Regardless of the season, service dogs may also ride the gondola and visit the Summit House restaurant and other public facilities. Due to size and weight restrictions, miniature horses are not allowed to ride the Mt. Rainier Gondola.
Sledding
Family Slow Zones
Guests should travel at the same speed or below others on the trail. Safety Hosts as well as Ski Patrol can often be found in these areas to encourage slow skiing and riding. Please contact one of the members of our safety team with questions or concerns, or to report violators.
The Skier’s Responsibility Code dictates all guests must stay in control at all times in all areas at Crystal Mountain Resort. Guests must be able to stop or avoid other people or objects at all times. In the event of a collision, both parties must stop and exchange contact information even if there are no apparent injuries or damages to equipment.
Chairlift Safety
- If you are unfamiliar with loading, riding, or unloading, you must notify the operator.
- When loading, read and obey the “Wait Here” and “Load Here” signs, as well as any other signage present.
- When sitting down on the chair, ensure your back is fully against the backrest, and hold on to the chair.
- If you or anyone else is not properly seated on the chair, you must notify the lift operator.
- An adult should lower the arm bar after notifying other riders. Small children should not attempt to lower the arm bar.
- During the ride, sit still and do not adjust equipment or lean forward for any other reason.
- When unloading, raise tip(s) of skis/snowboard and wait until the chair reaches the “Unload Here” sign to stand up.
- Crystal does not allow skiers or snowboarders to carry infants/toddlers in backpacks, chest packs, wraps or other similar devices on their bodies while using chairlifts.
Deep Snow Safety
A tree well/snow immersion suffocation accident can occur when a skier or snowboarder falls (usually headfirst) into a tree well or deep loose snow. When this happens, the skier or snowboarder is at risk of becoming immobilized and trapped under the snow, and suffocating.
During times of elevated tree well and deep snow, you may find hazard signs in the ticket windows in the base area and at the bottom of the chairlifts. You can reduce the risk of this type of accident by adhering to the following practices:
- Stay on groomed trails during times of deep snow.
- Ski or ride with a partner in sight and within earshot at all times.
- Ski or ride one at a time through tree terrain.
- If you separate from your partner, immediately contact ski patrol (360-663-3064) with your partner's last seen location.
For more information: deepsnowsafety.org
Boundary Policy
There are nine exit points along the Crystal Mountain Resort boundary. These exit points are labeled E1-E8 on the trail map and on the mountain. All backcountry users who leave the ski area boundary must observe the signage and exit through one of these exit points. You may contact ski patrol with any questions.
KEMPERS PERMANENT CLOSURE
A permanent boundary closure exists for the “Kemper’s” avalanche path, which lies entirely within the designated wilderness of Mount Rainier National Park. This localized closure applies to all users, and is authorized and supported by the U.S. Forest Service and Mount Rainier National Park. Violators of this policy—whether or not in possession of a lift ticket—will lose skiing privileges at Crystal Mountain for at least one year.
BEYOND THE SKI AREA BOUNDARY
if you leave the ski area boundary, you accept complete responsibility for your safety. Crystal Mountain recommends back country travelers carry the following:
- Proper avalanche education
- Proper avalanche equipment
- knowledge to use it (probe, shovel & beacon)
- Back country travel knowledge and experience
- Knowledge of local conditions including weather and snow pack history
Entering closed areas within the ski area boundary is strictly prohibited.
Laws and Legal Information
Washington State Skiers’ Responsibility Code, R.C.W.79A.45 relates to the duties of operators and users of commercial ski areas. Excerpts from the act include, but are not limited to, the following:
R.C.W.79A.45 030(1)- “In addition to the specific requirements of this section, all skiers shall conduct themselves within the limits of their individual ability and shall not act in a manner that may contribute to the injury of themselves or any other person.
R.C.W.79A.45.030.(7)- “Any person skiing outside the confines of trails open for skiing or runs open for skiing within the ski area boundary shall be responsible for any injuries or losses resulting from his or her action.”
Read the full Chapter: Chapter 79A.45