Winter 2019/2020
Gondola Cabin over cloudy valley Gondola Cabin over cloudy valley
Check out what's new for Winter 2019/2020

This summer and fall Crystal Mountain spent $4.6 Million in improvements largely to improve the customer experience. We outline those and share what's new this season. 

Learn What's New
Helpful Planning Tips for Families
Crystal Mountain knows how important it is for a child’s first visit to be a good and memorable one. Here is a list of helpful hints and offerings we provide to make your family outing a success. We cover everything from parking to lessons and even where to find great food and hot chocolate.

Check out our trail and base area maps to get acquainted before or during your visit.
Once the car and kids are packed, your last worry should be about loading and unloading your gear, equipment and children at the resort. Drive all the way up front to our Family- Load/Unload Zone just steps from the ticket booths, restrooms and lifts. This short term parking zone offers an easy solution to unloading the cars and kids and eliminates the shuttle ride for the whole family. Once unloaded, the driver can quickly park the car and catch a shuttle ride back up to meet the rest of the group. Same goes for the end of the day!

The outdoor ticket kiosks are located just steps from the unload zone and shuttle drop off area. If you are renting equipment and or taking a lesson, proceed directly to the Rental Shop of Snowsports School and purchase everything you need there (including tickets for non-lesson takers or renters). Paper tickets will be issued with a bar code that must be attached to the outside of your jacket and/or ski pants. Ticket checkers will scan each persons ticket upon arrival to each lift. Please make sure the appropriate ticket makes it on the appropriate person (ie: Child, Youth, Adult, Senior). Learn more.

Public restrooms and small attached lounge areas are located just past the ticket kiosks and base terminal of the Mt. Rainier Gondola in the lowest level of the Day Lodge. These are ADA accessible and offer baskets in each stall to hold your gloves, hats, goggles etc. Mirrors, automatic faucets, electrical outlets and hand dryers are standard. There are also restrooms available in Kids Club (at the base area), the Summit House (at the top of the Gondola) and the Campbell Basin Lodge (located at the top of the Forest Queen Express Lift).

Lockers & Ski Check
Coin operated lockers are available outside of the main restrooms on the lowest level of our Day Lodge as well as inside the Rental Shop. Slope-side ski and bag check is offered near the base of the Discovery Chairlift.

ATM Cash Machine
All Crystal Mountain operated outlets accept all major credit cards as payment but a cash machine is also located on the Chinook Level of the Day Lodge (near the elevator nook), if needed.

Kids Club
Ages 4-6 are welcome in Kids Club for ski lessons. Half-day and full-day packages are available, based on availability. This program offers the perfect combination of learning, play and supervision. Get info on Kids Club.

Rental equipment is available for all ages including skis, ski boots, poles, snowboards, snowboard boots & helmets. Snowshoes, ski coats & pants are also available for rent for adults. Learn about rentals.

Restaurants & Hot Chocolate
There are an array of dining options once at the resort:

The Cascade Grill in the Day Lodge offers children favorites such as sliced pizza, buttered noodles, French fries, chicken strips and of course a delicious hot chocolate.

The Bullwheel is a sit down restaurant at the top of the Day Lodge with a wide selection of adult and child classics including a cheeseburger and fries, macaroni and cheese, chicken strips and a chicken sandwich for around $8.00.

The mid-mountain Campbell Basin Lodge is only accessible to intermediate and advanced level skiers and snowboarders and offers an upscale cafeteria experience with an Asian station, soup, salad & chili station, pasta station and a Kids Corner.

The Summit House Restaurant is an upscale sit-down restaurant located at the top of the Mt. Rainier Gondola (non-skiers and beginners are welcome with a gondola ride to get you back to the base area). A kids menu is available and a rich specialty made hot cocoa as well!

The Chinook Café at the base lodge offers the best hot chocolate around. After a fun day on the slopes, every child deserves a belly-warming sweet treat with whip cream on top and mom and dad deserve a fresh pressed espresso for the drive home!

If you choose to bring your own lunch, there is a Brown Bag area of the lodge to enjoy your outside food.

Slow Zones
It shouldn’t be intimidating for children and families to venture out on the wide open slopes. We have slow family safe zones that are a monitored by ski patrol to allow children and families to gain some confidence without the advanced skiers and riders buzzing through.

Beginner Terrain & Lifts
Our easiest “Green” runs are located on the Discovery and Quicksilver chairlifts. All mountain children tickets are FREE (ages 4 and under) with paid adults. A beginner-only adult Discovery lift ticket is also available if you don’t think your child will advance past that beginner lift in one day. If they surprise you, simply pay the difference to upgrade and have access to the whole mountain, including the gondola for a scenic ride. Once you and your children are ready to advance past the Discovery and/or Quicksilver lifts, try Queens Run on the Forest Queen lift or Broadway to Lower Arwines from the Chinook Express lift.

Feel free to call us with any questions (8:30 a.m.- 4:30 p.m. daily) : 360-663-3050.

Advice & Tips
Read a great blog by A Brave Ski Mom for general tips and advice on skiing with your children
Hints from experienced guests
Make your day on the mountain memorable in a good way by planning ahead. At Crystal Mountain, we’re here to make your experience as pleasant as possible. Check out these hints and tips we've compiled to make your day go smoothly.
Plan Ahead
Plan ahead pack the night before your trip and map out your driving directions.

Label your name on all equipment: coats, gloves, hats and goggles in case anything gets left behind.
Stow an extra vehicle key safely and separately from your usual set of keys.

Check weather conditions before leaving home and prepare accordingly. Visit our Mountain Report page for the latest weather conditions and operational information.

Crystal’s weather can change by the minute, be prepared for the elements by dressing in layers. Avoid wearing cotton next to your skin and make sure your outer layer is water-repellent.

Be prepared for winter driving conditions. Take it slow on ice and snow. Allow extra room between vehicles and avoid abrupt actions while steering, braking or accelerating.

Clear snow and ice off your vehicle – including lights and roof – before driving. Keep your car stocked with basic winter safety equipment such as a scraper, shovel, chains and jumper cables.

Fill’er up before leaving home – Gas is not available at Crystal Mountain.

Upon Arrival
Once you arrive, follow parking attendants to one of our lettered parking lots. Our shuttle will take you right to the heated plaza and ticketing windows. Please note the letter of your parking lot as certain shuttles return only to certain lots.

Restrooms are located on lower level of the main lodge just to the right of the main stairs.

If you plan to rent equipment, demo equipment or take lessons, arrive no later 8:30 AM to allow plenty of time to gear up. Save time at the ticket window by going directly to the Rental Shop or the Snowsports Learning Desk to purchase your entire package (lift tickets and all). Both are located just past the ticket windows to the left of the main stairs.

Fuel Up
Keep hydrated throughout the day. Even if you feel cold, your body is using up lots of water by keeping you both warm and upright!

Hungry, thirsty, or chilly? Fuel-up with a tummy warming beverage and snack from the Cascade Grill or Chinook Cafe. Warm up next to the fire pit while eating a kabob from the new Schuss Cafe.

Ready to break for lunch? Grab a bite at the Campbell Basin Lodge located at the top to the Forest Queen chairlift or the Summit House Restaurant for something a little more gourmet.

Be Safe & Secure
Get to know the mountain by picking up a free trail map or downloading one on our trail map page. Review the Skier/Rider Responsibility Code.

Security is on staff, however Crystal is not responsible for lost or stolen equipment.

If you’d like to store your boots or pack, Crystal offers coin-operated lockers in the rental shop and restrooms. Or, if you need to access your belongings throughout the day, we suggest using Ski Check located at the base of the slopes atop the main stairs on your left.

Other Tips
If you forgot your gloves, coat or any other necessities, don’t worry. The Right Angle Sports Shop has you covered.