SEASON PASS UPDATES

With the recent news about Crystal Mountain Resort being acquired by Alterra Mountain Company, we know there are questions regarding your season passes for the 2018-19 winter season. There is no change to your current Crystal product at this time. Any changes to your pass will be communicated after the final closing of the acquisition. 

IKON PASS

Crystal Mountain Resort is proud to join the Ikon Pass for the 2018/19 season.

The Ikon Pass is the new standard in season passes, connecting the most iconic mountains in North America, Australia and Japan, and delivering authentic, memorable mountain adventures. To provide the best experience possible, two passes are available for purchase, the Ikon Pass and the Ikon Base Pass, with varying levels of access and benefits.

Ikon Pass – Unlimited access to 14 destinations, plus seven-days and seven-days combined at 21 destinations, with zero blackout dates.

Ikon Base Pass – Unlimited access to 12 destinations, plus five-days and five-days combined at 23 destinations, with three blackout periods.

For more information please visit www.ikonpass.com, FAQ’s or view the press release.

 

MAXIMIZE YOUR WINTER WITH A SEASON PASS TO WASHINGTON’S LARGEST SKI RESORT

With a season pass you’ll get convenient direct-to-lift access, including the 8-passenger Mt. Rainier Gondola which whisks you to the top in only 12 minutes!  Crystal Mountain is just 76 miles from Seattle and can be reached within two hours from almost anywhere in the Puget Sound.  With 2,600 acres of world-class terrain there’s something for every age and ability level. 

Night skiing will return for the 2018-2019 season, enjoy extended hours on peak weekends and holidays!  

Crystal Anytime Pass

With this pass you’ll get unlimited and unrestricted access to Crystal during the 2018-2019 winter season.  Eligible for the Cascadia Pass add-on.

 
AgeTier 1
March 20-May 31
Tier 2
June 1-Nov. 1
Tier 3
Nov. 2 Onward
Adult (16-69) $749
$879
$999
Youth (11-15)$499$659$759
Senior (70+)
$339
$499
$599
Child (0-10)$10
$25$50

Optional: Get 3 tickets to Stevens Pass & the Summit at Snoqualmie during the 2018-2019 season when you add the Cascadia Pass for just $199 before May 31st, $209 before Sept. 15th or $219 until Nov. 1st.  You will have the option to add the Cascadia Pass online when you purchase your Crystal Mountain Anytime Pass.

Crystal Off-Peak Pass 

If weekends and holidays aren’t your thing, then this is the pass for you.  Valid Monday through Friday, non-holiday (not valid: 12/24/18-1/1/19, 1/21/19 & 2/18/19) during the 2018-2019 winter season.  Valid weekends starting 3/30/19.  Not eligible for the Cascadia Pass add-on.

 
AgeTier 1
March 20-May 31
Tier 2
June 1-Nov. 1
Tier 3
Nov. 2 Onward
Adult (16-69)$579$729$869

Season Pass Refund Protection

  • Protect your investment with Season Pass Refund Protection for just $37 (details below).

Passholder Perks

  • Get 50% off scenic gondola tickets Monday through Friday during the summer season.  The Mt. Rainier Gondola is open daily June 22 through September 16, 2018.  Discount not valid 9/3/18.  Discount is valid for current season passholders only.
  • Get 10% off at Right Angle Sports from opening day of the 2018-2019 season until December 31, 2018.  Some exclusions apply.  Visit store for details.

Important Information

  • Season passes are available for purchase online or in Guest Services only.  We will no longer be able to accept phone orders.  
  • New photos can be uploaded online at the time of purchase. Head shots only please.  No hats, sunglasses, wigs, novelty mustaches or photos of your pets.   You will be charged a $25 processing fee to resubmit a new photo.
  • Passes are non-transferable and non-refundable.
  • Passes expire April 14, 2019.
  • Age category based on age at time of purchase.
  • Prices listed above do not include 7.9% state/regional tax.

Cascadia Pass – NO LONGER AVAILABLE

Available with the purchase of a 2018-2019 Anytime Pass

Get three days of skiing or riding this winter at Stevens Pass and The Summit at Snoqualmie with the purchase of a Cascadia Pass. To qualify you must first purchase an 2018-2019 Crystal Anytime Pass and you’ll be given the option to add the Cascadia Pass at the time of purchase.

There are no restrictions.  You can choose to visit either resort anytime you like.  You’ll simply present your pass at the ticket and they’ll validate how many days you have remaining in your Cascadia Pass account and issue you a day ticket.

More Information

  • Introductory price (March 20-May 31) $199
  • Price increases(June 1-Sept. 15) $209
  • Tickets are non-transferable
  • Tickets will expire at the end of the regular 2018-2019 season

Q&A

Q: Can I add the Cascadia Pass to my kids passes?
A: Yes, you can add the Cascadia Pass to any Unlimited Pass.

Q: Can I purchase a Cascadia Pass without a season pass?
A: No, you must purchase an unlimited season pass to qualify, the tickets will be added to your season pass.

Season Pass Protection Program

Insure your investment with our Season Pass Refund Protection (SPRP) program. SPRP protects your winter season pass purchase from an unplanned occurrence that prevents you from using your season pass for the remainder of the ski season due to injury, sickness, pregnancy, military deployment or relocation.

Who is Eligible?

Any individual who buys a Crystal Anytime or Off-Peak Season Pass. SPRP is for the pass holder only and does not include other family members such as spouse, dependent children or other family members. Coverage does not include caretakers. SPRP is NOT transferable and cannot be sold or exchanged. SPRP can only be purchased at the time of season pass purchase.

SPRP Pricing

Ages 11+: $37
SPRP is not available for Child passes.

Refund Policy

There are four (4) reasons for which a refund will be offered to SPRP participants:
1) Injury or medical condition preventing use of pass – documented by medical certificate
2) Pregnancy – documented by medical certificate
3) Relocation more than 200 miles away – documented by employment letter or other reasonable proof
4) Military deployment – called to active military service, military leave is revoked or reassigned

Refund amount is based on the date Crystal Mountain is contacted – NOT the date of injury

Unused Passes:
100% anytime before the start of the season

Used Passes:
75% anytime before the start of the season if used during the late-spring skiing season

Passes:
Opening Day – December 31st 75%
January 1st – February 28th 50%
March 1st – End of Season 0%


SEASON PASS REFUND PROTECTION TERMS AND CONDITIONS

Season Pass Refund Protection Benefit
The maximum benefit amount of Season Pass Refund Protection shall not exceed the purchase amount of the pass (excluding the cost of Pass Refund Protection). Up to the maximum benefit amount per season pass will be paid if the pass holder is prevented from using the season pass for the remainder of the ski season due to the pass holder’s injury, sickness, pregnancy, military deployment or relocation. With respect to an injury, sickness or pregnancy of the pass holder, a physician must recommend in writing that due to the severity of the pass holder’s condition, it is medically necessary that the pass holder does not ski/ride for the remainder of the ski season for which the season pass was purchased. The pass holder must be under the direct care and attendance of a physician. The season pass holder must contact Crystal Mountain immediately after the accident or onset of sickness or pregnancy.

With respect to military deployment, the pass holder is called to active military service or military leave is revoked or reassigned while the pass holder’s coverage under Pass Protection is in force.

With respect to relocation, the relocation may be occasioned for any reason but must be 200 miles or more from Crystal Mountain, WA or permanent residence has changed more than 200 miles from your previous residence, as evidenced on MapQuest.com. The season pass must be surrendered to Crystal Mountain immediately after the relocation and the pass holder must provide proof of change of address (driver’s license, passport, voter registration, etc.).

Any qualifying cancellation benefit amount will be delivered by certified mail to the pass holder at the relocation address. The amount of the cancellation benefit will be equal to the pro-rated amount of the actual cost of the season pass paid.

Limitations for Season Pass Refund Protection
With respect to Season Pass Refund Protection coverage, refunds are not payable in whole or in part for:
1. Season passes not specific to SPRP
2. Staff, volunteer, industry, trade, media, Founders, complimentary and donation season passes
3. The cost of the SPRP
4. Any amount in excess of the purchase amount of the pass less the cost of SPRP per season pass covered
5. Claims made after established reporting date parameters

Effective and Termination Date
Effective Date – Season Pass Refund Protection coverage is provided for the specific ski season for which a season pass has been purchased at Crystal Mountain. Coverage begins at 12:00 a.m. on the date the pass holder purchases a season pass and the Pass Refund Protection.

Termination Date – Season Pass Refund Protection coverage ends at 11:59 p.m. on the earlier of:
1) March 1st of the specific ski season for which a season pass has been purchased at Crystal Mountain or
2) the date when the covered pass holder has been determined unable to use his or her season pass as defined by the appropriate documentation described with in this document.

Definitions
Injury –bodily injury sustained as a direct result of an unintended, unanticipated accident that is external to the body and that occurs while the pass holder’s coverage under SPRP is in force.

Medically Necessary – a physician’s recommendation is consistent with the symptoms, diagnosis and treatment of the pass holder’s condition, is appropriate with regard to standards of good medical practice and is not primarily for the convenience of the pass holder.

Pregnancy – complication of pregnancy, normal pregnancy or childbirth must occur while the pass holder’s coverage under Pass Protection is in force and must be verified by medical records.

Military Deployment – called to active military service or military leave is revoked or reassigned while the pass holder’s coverage under Pass Protection is in force. Military documentation proving deployment or military leave reassignment must be provided.

Pass Holder – an individual who buys a Season Pass from the Crystal Mountain Ski Resort for a ski season.

Physician – a licensed practitioner of the healing arts acting within the scope of his or her license who is not the pass holder or a person who is related to the pass holder by blood, marriage, civil union partner or living arrangement.

Relocation – permanent residence has changed since the purchase of season pass to a new location more than 200 miles. Relocating for a temporary position or someone who travels outside the area frequently does not fall within the relocation guidelines.

Sickness – an illness or disease that requires treatment by a physician.

Skiing/Ski – Alpine skiing or snowboarding


Making a Claim

Review the Season Pass Refund Protection guidelines.
Notice of a Season Pass Refund Protection Claim must be made in writing.

Written notices may mailed to:
Crystal Mountain Guest Services
Attn: Season Pass Refund Protection
33914 Crystal Mountain Blvd.
Crystal Mountain, WA 98022

Or emailed to:
[email protected]

Additional documents may be required once the request is received. If documents are not received by the stated deadlines in the SPRP guideline, the refund may not be processed, amount adjusted accordingly or delayed. Refund amounts are date specific with completed process.