Season Pass FAQ

Q:  I have a Crystal Anytime Pass, what pass will I receive? 

A:  All current Crystal Anytime pass holders will continue to use their Crystal Pass at Crystal Mountain.  Anytime Pass holders, 11+, will also be eligible for an Ikon Pass.  All Anytime Pass holders, 11+, will receive an email with a unique promotion code that can be redeemed online for an Ikon Pass.  Redemption instructions will be included in the email.  Emails will be sent out by October 12. 

Children, 10 and under, Anytime Pass holders and Founder Passes will retain their Crystal Mountain Resort Pass for the 2018/19 season.  They will NOT be issued an Ikon Pass.  If you would like to purchase an Ikon Pass or Ikon Base Pass for a child 10 & under, please visit our website at ikonpass.com

If you have questions or concerns, please contact Guest Services at 360-663-3050.

Q:  I have a Crystal Off-Peak Pass, will I receive an Ikon Pass? 

No, Crystal Off-Peak Pass holders will retain their current pass, with its existing benefits.  If you would like to upgrade to an Ikon Pass, please contact Guest Services at 360-663-3050. 

Q:  I have a Cascadia Pass, what will I get now? 

A: The Cascadia Pass will be honored for the 2018/2019 season at all three mountains: The Summit at Snoqualmie, Steven’s Pass and Crystal Mountain Resort.  If you would like to discuss your benefits, please contact Guest Service at 360-663-3050.

Q: Will the Crystal Season Pass Protection Program I purchased roll-over into my Ikon Pass?

A:  No, the Pass Protection you purchased will be refunded and you will have the option to purchase the Ikon Pass Protection.  

Q.  If I am eligible for an Ikon Pass, how and when will I receive it?

A.  You will receive an email from Crystal Mountain Resort by October 12 with a single use promotion code that can be redeemed online.  Redemption instructions will be included in the email.  Once your Ikon Pass has been created, you will receive a confirmation email about next steps and specifics on receiving your Ikon Pass. 

New Pass Purchaser Questions

Note:  Buy now for the best price.  All Ikon Pass and Ikon Base Pass prices will increase $50 on October 10.  Visit www.ikonpass.com for more information.   

Pricing below reflects pricing valid October 1 – October 9:

Q:  What is the current senior pricing? 

A:  There is no senior pricing for the Ikon Pass or Ikon Base Pass.    

Q:  What is the current price for an adult pass 18+? 

A:  Current Ikon Pass – $999

     Current Ikon Base Pass – $699

Q:  What is the current price for a teen/young adult 13-17? 

A:  Current Ikon Pass – $819

     Current Ikon Base Pass – $579

Q:  What is the current price for a child – 5-12?

A:  Current Ikon Pass – $549

     Current Ikon Base Pass – $399

Q:  What is the current price for a child 4 and under?

A:  Current Ikon Pass – $29

     Current Ikon Base Pass – $29

(Product is determined by head of household pass product)

Q:  What are the benefits of the Ikon Pass and the Ikon Base Pass at Crystal?

A: Ikon Pass = Unlimited access with no blackout dates.  Ikon Base Pass = Unlimited access with no blackouts.

Q:  Is my Ikon Pass/Ikon Base Pass refundable or can I transfer it to next year or to another person if I am injured, become pregnant, or experience other situations that prevent me from using my Ikon Pass?

A:  If you purchased Pass Protection with your Crystal Mountain Anytime Pass or Off-Peak Pass, you will be covered under that policy for 2018/2019.  If you are purchasing a new pass, upgrading from an Off-Peak pass to an Ikon Pass or Ikon Base Pass, it is strongly recommended that you purchase Pass Insurance to protect your investment.  More information is available at https://trippreserverclaims.com/skipasspreserver.

Q.  What is Crystal Mountain Resort’s anticipated opening day?

A:  Crystal Mountain Resort generally opens in mid-November, weather permitting. 

Q.  I have an Ikon Pass or Ikon Base Pass and would like to visit Crystal Mountain Resort.  Can I go direct to the lifts?

A.  No, you will need to visit the ticket window to receive a ticket that will work at Crystal Mountain Resort during your visit.